Ixigo — Cashback money not showing in any of the wallet - citrix or audio

Address:Gurgaon, Haryana, 122001
Website:ixigo.com

I have been a loyal Ixigo customer for years and have been using it as preferred platform for booking flights.

Since 3 Sept 2015, I have cumulatively earned rs. 3300 as cashbacks (via 6 flight tickets). I had been patiently awaiting the numbers to add up to a bigger value so that I can use it in a meaningful way (ex. book another trip) and that my money is safe in their wallet - Citrus.

However, I observed today that they have moved from Citrus Wallet to Udio wallet and my money is nowhere. I also see a fine print on the ixigo cashback page "Note: Your cashback will have a validity of 30 days from the credit date. Please use it within this period to avoid expiration."

I am trying to contact ixigo - via mail and phone but haven't received any response. I want my hard earned money. Worse still, I have been their loyal customer for years - how could they betray the trust?
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Mera naam Mohd Irfan hai Maine bhubneshwar to Mumbai ka tiket bòok bòok Kya mere Indian bank account se payment bhi ho gaya magar mera tiket nahi nikal aur itni gatya service hai ke costumer care no bhi in ke application me nahi hai plz refund my payment rs 6935 ixigo
Cashback provided my ixigo flight ticket
I booked my flight ticket from Mumbai to Chennai on 27th August. There was a Cashback amount of 600 rs but I haven't got any Cashback. Do refund my money ASAP.
I have booked my ticker with Ixigo for a flight. It says cashback of 600 credited to CITRUS wallet, but Citrus wallet shows ZERO balance.

This is biggest fraud and cheating. PayTm is the best.

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