[Resolved]  Jabong — DID NOT RECD MY PRODUCTS

Address:

Mumbai City, Maharashtra

Its give me immense dissatisfaction that I have to write an email to you regarding a complaint with your so called company "JABONG" as none of your staff or managers seems to be equipped to resolve my "COMPLAINT"..Its regarding an order placed on 19th Oct 2014 via ORDER NO. [protected]I recd an email on 20th Oct 2014 that my order has been dispatched via DTDC (esteemed courier company) as per AWB no. V20606337Today is the 05th Nov 2014 and I am still awaiting for my product..No updates from your SO CALLED CUSTOMER SERVICE REP..It seems at "JABONG" its about all DEAF EARS...as multiple complaints and follow had given me no response...I had wasted my HARD EARNED MONEY, MY TIME & MY ENERGY for an Order worth Rs 6923.77I had called up multiple times and receives ONE MESSAGE EVERY MORNING...(WHICH IS THE MOST STUPID THING I EVER CAME ACROSS) that we are tirelessly working to resolve your query...Please STOP giving FALSE promises to your customer when you can't fulfill them...Worst and worst is your customer service staf and your managers...BIGGEST LIARS ON PLANET EARTH BHUSAN, RITIKA & PREETI (all says they are TEAM LEADERS OR SUPERVISOR) I believe they should be transferred to HOUSEKEEPING POSITION instead of CUSTOMER SERVICE DEPARTMENTS...I had promised multiple times falsely by Ritika that i will be getting my product by 04th Nov 2014 and still I haven't got any details yet...Who will bear the cost for all the phone call I had made and all the time I had wasted for your stupid company...Yours so called manager Preeti seems to be picked up from a road side hut who is the most illiterate women i ever found on earth...who doesn't know how to talk with customers...And she is again telling me that I have to wait another 02 more days and they will try to get it delivered...DO YOU THINK CUSOTMERS ARE FOOL OVER HERE PRAVEEN...Or you just wants to use customers money and live your life lavishly...Because over hear I can only see me as a customer suffering...Do you have still any shame left to go ahead and reply as I knew that in India there is no law to penalize an e-commerce company...