[Resolved] Jabong — Fake waybill provided

William Mascarenhas

Address:

Pune, Maharashtra

I had done a purchase from Jabong on 20th of October 2014 and was provided #V0607318 Fake waybill.
I contacted several times and they informed that the issue is with DTDC so I contacted them where I found that the Waybill does not exist.
Jabong says that they are still not able to track the product and asking me to take the refund. It has been already 12 days for the order being placed and I was till date not able to track the product due to the waybill provided.
The product was never shipped from jabong and my money was utilized by them for these many days.
This is pure cheat and fraud case.

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2014

Jabong.com Customer Care's response Hi William, Apologies for all the trouble this has caused. I hope that now your concern has been resolved and the resolution provided was satisfactory. We sincerely appreciate your patience throughout. Feel free to reach out to us at[protected] or reach out to us via our support forum at support.jabong.com in case you need any further assistance. Have a great day ahead. ^Abhi Team Jabong