[Resolved]  Jabong — Next berry jacket complaint no 26208595

Address:	Bijnor, Uttar Pradesh, 246761
Website:	jabong

DEAR Sir/Ma'am,
I m ur valuable customer of jabong. I m shopping with u for last 2 years. This is the first time i faced problem and a sort of mental harrassment from ur team. I have booked an order consisting of 2 products viz. 1 tom tailor tunic and 1 next berry winter jacket on 2.01.2016. I received tom tailor tunic timely. But more than 1 month has passed i dont received next bery winter jacket worth Rs.2800 apprx. I have booked the complaint on 18th jan but no resolution. Again i complained many a time but no solution. Even ur concern deptt closed my complaint mistakenly. Then i agn reopened that. Ur concern deptt is not able to take the matter with first flight. I called thrice a day for last week. I m wasting my time in calling ur deptt. This time i had very vry bad experience with jabong. I decided not to shop with u further. U ve lost ur valuable customer. Ever no updation provided by ur concern deppt. Evry time i hv to tell the whole story to each jabong staff. Even in my jabong app status is showing delivered but no product is delivered to me. This is totally a mental harassment. Kindly take the staff side action against ur concern team.
i just request u to look into the matter on priority basis. Either make the product delivered to me vry soon or initiate my refun