[Resolved] Jabong — Product not delivered after payment | |||||
I had placed an order for an analog watch (order no [protected]) on 02.11.2015 and as on today 16.11.2015 the product has not yet been delivered. Wen contacted the customer care they do not have any clue about the status of the product at all. I had raised a cancellation request on 09.11.2015 (ID[protected] to which i was told that the product cannot be cancelled because it has already been dispatched and i need to deny it when the delivery boy comes. later on 13.11.2015 i was told that the product's delivery might be stopped internally by co-ordinating with their delivery partner gojavas. neither jabong nor gojavas has any clue about the status of the product and they are not ready to initate the refund as well. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Have shared this with our team and they will get back to you with an update. Please bear with us. We are here to help you always.
Team Jabong