[Resolved] Jabong.com — Fake return policy

Sripur ECL

from Delhi, Delhi

Address:	Burdwan, West Bengal, 713373
Website:	Jabong.com

I have booked one t-shirt vide order id no-[protected] and the product delivered to me on 19/09/16 by jabong's courier partner Ecom . But the product's quality was not up to the mark. So i have requested to return the product and refund the paid amount as per the 15 days return policy of the company. but till date no return has been initiated and no payment has been done to me.

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Nov 23, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong