[Resolved] Jabong.com — No delivery of goods, no refund, no response, no action, no compensation | |||
Order Number: [protected]. I have ordered a shirt from Jabong, failed to delver the good from 3rd of June till date.Lodged a complaint through jabong customer care.Complaint number/ request id: 7893695 on 9th June 11:38 am.They were saying that will get back to me in 48 hours from then.I haven't received any update, then I called upon and had discussion with floor manager (SUMIT KUMAR) at 8 pm in the evening on 11th June, and was saying that they still have no update on it.Promised me to call by 8:30 am on the next day, but no update . I called the team again and spoke with VIPIN Maheshwari for the same and asking for the update and he said me that they lost the product and they were saying will cancel the product and just refund the money which I have paid. After waiting for such long time I just get my money back and nothing for JABONG...??? If they loose product from courier dept they compensate, but whereas they give nothing for the customer. It's pure negligence from JABONG team.No where they rely on time to customer in giving the updates or to deliver the product. I was waiting from 3rd of JUNE for the product.Still I didn't get anything. I have demanded for double the amount I paid for the product, for which they say NO. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. | |||
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I hope that your query stands resolved. Please let me know if there is anything else I can do for you.
Regards
Samar
Team Jabong