[Resolved]  Jabong.com — Non Delivery of order

Address:Panchkula, Haryana

I ordered a Biba kurti on 19/02/2015 order no. [protected] from the site, the payment was made through debit card. The order was shipped the very next day through DTDC courier services with AWB no. -X11929494. The expected date of delivery was 25/02/2015 but the delivery delayed for some unknown reasons.The next expected date was 28/02/2015 but not received the order yet. Now I contacted to the customer care through email and they registered my complaint, complaint no.[protected]. They are not providing me the reasons for non delivery neither they are cancelling my order. All they are replying me through mail is that they are enable to contact me on the contact number given. After so much contact with the company my complaint has not been solved.
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Aug 7, 2021
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
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Comments

Hi Deepika,

Thank you for reaching out to us. We truly regret the inconvenience caused. I have shared the necessary details with the team and you would be contacted by the support team with an update. In the meanwhile, we are coordinating with the delivery partner to ensure doorstep delivery of the ordered product at the earliest.

Write to us at support.jabong.com for further queries in this regard.

Regards,
Abhishek

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