[Resolved] Jabong.com — Non refund

vdts

Address:

Bangalore, Karnataka

Dear Team Jabong It is appalling to know that you people do not care to resolve refund issues once the money has been paid. I returned two bags (olive green hand bag by hidekrat and katha canvas bag) on 28th October under order number [protected] but am yet to receive any refund. I have called up cust care so many times and have also written more than 20 emails. Niether your customer care people know anything nor do the automated mails solve any problem. I am frustrated and disappointed to say the least, Please look into the matter and process my refund ASAP. Thanks. VS

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2014

Jabong.com Customer Care's response Hi Vaibhav, Refund has been processed against your the two products returned on 8th Nov via PayU and the amount shall start reflecting in you a/c within 5-7 business days from the date of transaction. We sincerely regret the inconvenience caused & appreciate your patience & cooperation in this regard. Sorry for all the trouble this has caused. Have a great day ahead. Feel free to reach out to us at[protected] or via our siupport forum at support.jabong.com for any future queries, feedback or concerns. ^Abhi Team Jabong