Jabong.com — ordered a shoes an recieved scrap material instead of shoes.

Salvin Correia

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra

On 24 feb i ordered a pair of alberto toressi boots anand the payment was done through my debit card I recieved my delivery on 2nd march .and i was shoked to see that .wen i opened my pacakge there were no shoes insted the box had some metal thing. I was extrmly shoked with this incedent .i need my money back .

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Jabong.com Customer Care

from Gurgaon, Haryana

Verified Support

Hi Salvin,

Appalled to hear about this incident. I have shared the matter with the team and the investigation has been initiated. Expect a call within the next 24 hours from our support team and be assured for an early resolution. The inconvenience caused is deeply regretted.

Regards,
Abhishek

Salvin Correia

from Vasai-Virar, Maharashtra

I hav not got any solution on this the jabong executive are teling me that they cant help me . They are telling that They will not give me any refund to me. And they told me that this is the finfinal update from their end. And they told me you have to bear a loss. How is this possible .