[Resolved] Jabong.com — Product not delivered and no reply of messages from customer care center

Avneet kaur1

from Chandigarh, Chandigarh

Website:

Jabong.com

I have ordered a product with product id un573bg61ogwindfas-7075844 which was a laser cut small square mint wallet by united colors of benetton on 28 july which was expected to be delivered on 5 aug.. I only got a single mail on 3 aug that my product has been delayed and further information will be given shortly.. After that no information has been received till date.. I have written many times to customer care but haven't received any reply till now. Also my calls to customer care are going unanswered.. This was my first purchase with jabong and i am feeling harassed.. Look into the matter asap or i will have to take the complaint further.. It's been a month since order was placed.

Do it asap..

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Sep 24, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong