[Resolved] Jabong.com — Shipment Misplaced | |
Hi,
I have placed one order of watch on 18th oct Order No.: [protected] | AWB No.: V20602146, but as per DTDC courier company this product have been delivered at wrong address and unable to provide me this product..I have already provide approval mail form DTDC courier service to Jabong in which DTDC accept their mistake and accept that this material have misplaced.
Now i just want to refund my amount form Jabong or they can give other same product which amount is Rs.4750/- but after continuously follow up with Jabong from last 8-10 days, he unable to give any reply.
So please help me.
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Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint. Verified Support Nov 10, 2014 Jabong.com Customer Care's response Hi Arun,
Apologies for the entire fiasco. Refund has been process against your order id via PayU and the amount shall take another 2-4 business days to start reflecting in your a/c. Our care team will also get in touch with you to comfirm the same. Feel free to reach out to us at[protected] or via our support forum at support.jabong.com for any future quries, feedbacks or complaints. Have a great day ahead.
^Abhi
Team Jabong
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