Jabong.com — They are not taking this matter seriously

Roushan Ravi

from Durgapur, West Bengal

Address:

Bhagalpur, Bihar

I have ordered product id-[protected] on 3rd August 2014, its delivery date was 9th August, but it was delayed by 7days. In the website my product a pendant is consist with a chain, but they have delivered it without a chain. I have also complained about it to them but they are not taking this matter seriously. And they also said you can go anywhere you want we don't care about it.
Kindly I request you to take necessary action in this regard.

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Comments

Jabong.com Customer Care

from Gurgaon, Haryana

Verified Support

Hi Roushan,

My sincere apologies for the inconvenience caused. This is not what we stand for and we regret the trouble. I've shared this with the relevant department. Our care folks will get in touch with you today and further assist you with your concern. Our endeavor is to provide you a hassle free and convenient shopping experience and we'll do everything possible to ensure the same. All we seek is your patience and understanding, I assure you, we'll get this sorted.

Regards,
Abhi
Team Jabong