[Resolved]  Jamkash Vehicleades Pvt. Ltd. Srinagar J — callous attitude by the workshop staff.

Address:

Srinagar, Jammu and Kashmir

Approached Jamkash Vehicleleads Pvt.ltd. Sringar for service/ repairs of my vehicle No.JK02AN-4843 on Aug.02, 2014 and I was asked to get prior appointment, which I did for Aug. 04.On that day at 800 hours reported at the workshop located at Hyderpora Srinagar but astonishingly nobody from the staff deployed there paid any attention except filling the job card by a staffer, despite my repeated requests to the concerned(perhaps some Arif and Gulzar), to undertake the inspection/repairs. After noticing pick and choose by the said executives, I felt myself humiliated, decided to get my vehicle as it was and got it serviced/ repaired from some other place. This indicates great slackness and least care for customers on part of the staff of Jamkash Srinagar, breaching the trust of customer upon Maruti Suziki. Pl.convey the same to their boss.