Jaquar Complaints & Reviews

We have recently purchased couple of items from Jaguar dealer in Jaipur, Rajasthan such as WC including Seat cover, WC Tank, Basin, Bath fittings etc.
When these item were opened for installation by our plumber, we really that the WC Seat Cover had a crack which broke while installing. We then raised a complaint for the same.
Complaint number: 00408407
The company's representative came and checked the product and have...

Flowing of water do not stop after filling the cistern. The cistern is in use since Feb, 23 and the problem started since April'23. Till now, complaint logged 5 times and problem fixed temporarily everytime. In the last visit by the technician on 16.02.2024, he observed that one part is to be replaced and accordingly he ordered for the same to the company. But till date, i.e 04.03.2024, the part is not replaced and we could not use the cistern...

There is leakage in toilet faucet..wash spray....

I have a complaint raised on 22/02/2024 with the ref no. 00305733 and my registered mobile number is [protected].
I was assigned an attendant named Amaan but he refused to come. Instead he is sending one of his colleagues, Sufiyan. Previously I have faced service issues from Sufiyan and even escalated the issue. Sufiyan does not at all know how to repair. I even requested Amaan to take up the complaint timely as my guests are facing...

We requested for routine checking of the bathroom fitting and kitchen tap for proper cleaning of the net more than two weeks back while Jaquar team visited the Society (E902 Palm Village, Desumajra Kharar, Mohali Pin 140301).

The technician himself damaged both the fitting of his own and thereafter, the supervisor (Mr. Ravinder Singh) who was also visiting that day was called by the technician in my flat.

On...

We log a request for Guidance and installation of 1000 x 1000mm Archimedes steam module Jaquar on 15.02.24 vide no.00037123...

Complaint registered on 09th January Via complaint number 00057797. The same was closed saying part will come and fitting will be done in due course. However no part was received and no solution provided by the company in the next 18 days. Again had to register same complaint on 27th January Via Complaint number 00156393. Today is 15th February and till date no solution is provided by the company. On enquiring today, was informed that the...

Sir
I have complaint on jaquar tap but no any one come at and close service request .
[protected]...

MY name is vansh Chaudhary I am facing many problem from jaquar washroom seat from last few months because water is leaking from cistern and is making reddish marks on the seat and i have complaint many times to jaqaur toll free no the plumber came many times and they clean it only they don't have a proper solutions also why water is leaking again and again. I am requesting to jaquar company that please understand my problem that i am facing...

There have been complaint about Concealed Flush Tank Leakge to jaguar.
Their technicians have visited multiple times each time they are replacing one or another part and charging for the same. The technician does not know about the details and thus overduly charged for replacing even a working part. They demand forcefully happy code otherwise they are not ready to leave the home.

Multiple visits for exactly same problem...

I am a civil Contractor from Navi Mumbai, Maharashtra India writing to express my dissatisfaction with a recent purchase of a Stop Cork from Jaguar company. The product was acquired through Master Plumbing, situated in Maratha Bhavan Building, Vashi, Sector-15.

Upon fitting the Stop Cork, it became apparent that the spindle was entirely non-functional, resulting in significant water wastage. Despite promptly notifying the shop...

Sir,

This is very depressing that after selecting a known brand for the cistern(CONSEALED), our problem is not getting resolved.
We have purchased the same on 30th of Nov 2023 and today is 06th of jan 2024. In this 2 months we have suffered like anything because water is leaking all the time.
We keep on lodging the complain your people come and service the same and again the same issue.
Please understand...

Water droping continue...

Since the purchase in March 2023, I have made complaint 3-4 times for diverter issue and it was repaired by executive as well but still it came off
again. I dont understand why jaquar product is so bad. I really dont understand, every 2 months there is problem with this diverter....

In our master bathroom diverter is very difficult to handle....

I purchased 5 Jaquar closets with all taps and fittings from one of the dealers of Jaquar in COCHIN in 2018..
One of the closets became non usable because of cracks on the closet.in 2022. On the basis of my complaint Your company replaced the item through a dealer and I spent around Rs 1500/- to fix it in the toilet.
Now, another closet showed cracks and consumer complaint was raised to your Helpdesk team. Today your customer...

There is issue with lot of equipment's...

Respected Sir/Ma’am

This is to inform you that we have been trying to get our Steam Bath Fixed From 8 Months, and it’s really disappointing to say but your CUSTOMER service is ### in Madhya Pradesh Region. First I was running behind Your CUSTOMER service employee (Satish) In Jabalpur, logging complain again and again to get it fixed but there was no response and even if there was a response they would just...

We have used many jaquar products in our home but the i-flush is the worst product I have ever used. I have lost the number of times I made a complaint regarding this product. My father is a builder we have used jaquar products in various projects but the customer service we are receiving has left me wondering if we should move to a different brand. One time we need some parts and it took almost 3 months and even then the part received was...

I have filed a service request no. 01569759 through my registered mobile no.[protected] on 02.11.23. But nobody has attended the service request and today the customer service person confirmed that the service request is already closed claiming service completed. How can a reputed company like Jaquar can do such a thing. It is really irritated to keep following up with customer service for attending the service request. This is keep happening...