Jaquar — Hydraulic of the commode cover

Address:Gurgaon, Haryana
Website:www.jaquar.com

Hydraulic of the commode cover not working for the last three months. We bought it in October 2015. We have registered complaints many times, but there is no satisfactory response. The technicians make vague arguments and refuse to change the defective hydraulic. The tecnician, MD Ali who visited us on 29th April, replaced both the hydraulics with defective ones and put scratches on the commode cover. He constantly argued and while leaving told us that the services will not be free anymore and will be on payment basis in future. Also, our complaint was closed even when we wrote "unsatisfied" on the Service Job Card.
We are wondering whether its the company which decides its policies or its technicians.
We are very very disappointed with the company's response and services.
Was this information helpful?
No (0)
Yes (0)
Jaquar customer support has been notified about the posted complaint.
Complaint comments 

Comments

sir,

I am purchasing all sanitary item of jaguar company before six month, i have problem with mixer & washbasin tea.


Anurag Mathur
[protected]
Sink water mixer is loose
I have call several time but there is no response Kindly help

Jaquar — Tap is manufacture defect

Sensor tap is malfunctioning I want suit against Co, I want new price from Co, other wise I take. Action

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information