Address: | Gurgaon, Haryana | Website: | www.jaquar.com |
Hydraulic of the commode cover not working for the last three months. We bought it in October 2015. We have registered complaints many times, but there is no satisfactory response. The technicians make vague arguments and refuse to change the defective hydraulic. The tecnician, MD Ali who visited us on 29th April, replaced both the hydraulics with defective ones and put scratches on the commode cover. He constantly argued and while leaving told us that the services will not be free anymore and will be on payment basis in future. Also, our complaint was closed even when we wrote "unsatisfied" on the Service Job Card.
We are wondering whether its the company which decides its policies or its technicians.
We are very very disappointed with the company's response and services. Was this information helpful? |
I am purchasing all sanitary item of jaguar company before six month, i have problem with mixer & washbasin tea.
Anurag Mathur
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