| Address: | Kolkata, West Bengal, 7000157 |
This complain is relating to the following beauty salon:
No. B009, city centre 2 mall, new town, east podium, rajarhat, kolkata - 700059
This salon is pathetic in terms of services. I took threading services from the above however the attendee spoiled my eyebrows. Firstly she spoiled it and secondly it seemed as if she was not a trained professional because it was me who was instructing her (Soma) continuously as to how to go about it. She was least bothered about how to complete her task properly.
When she spoiled my eyebrows i complained to the lady sitting at the counter and asked her to provide me with an experienced professional, however ahe was quite and did not even utter a word. It seemed she was least bothered about my loss and did not even feel necessary to pay any heed to my words. For that matter all the staffs out there were busy chit chatting and nobody bothered to attend to my complain. Finally since i was inbetween so i had to go through the entire service (Continuously instructing her how to do). Not sure why these salons charge so much of money out of nothing while providing such a pathetic service. Everybody was busy giggling there on my situation.
At last when my service was done (Highly dissatisfied with the service), i was shocked that the lady charged me for the services. I did pay for the service.
For the very first time i visited javed habib salin and this is what i experienced. People open salons with such brand names but cannot keep up to the quality of service, then they charge high (Customers pating huge taxes as well), no responsible professional and no one to listen to the customer. I feel cheated. Worst ever salon experience.
Please close your outlet if you cannot keep up to the quality. Was this information helpful? | 
