Jet Airways — Complaint against the flight number -9w7126 (date-28/11/2016)

Address:

Darjeeling, West Bengal, 734001

To,
The customer complaint officer,
Jet airways
Subject – complain against the flight number -9w7126 (date-28/11/2016)

Dear sir,
As a frequent flier of jet airways airlines, i am exceedingly disappointed at my most recent experience with your company.
My flight was 45 minute deferral but to manage the flight scheduling, they were winged the plane in such a horrified manner. it got me so petrifiedand nervous it was unacceptable. it was the matter of safe and security because flight was really breakneck situations where anything could have happen in between.
Here are my flight details –
Actual dep. time – 10:20 am revised dep. time – 11:10 am
Actual arrv. time – 12:20 noon revised arrv time –12:35 noon.
Pnr - skqmjz
I believe up-high airlines needs to take full responsibility for the inconvenience and expense i suffered due to your company's inability to plan for apparatus problems. i expect to be express regret for the mortification made by the flight.
Thanking you,
Sincerely,
Amit kumar vohra,
Siliguri