Jet Airways — Exorbitant high cancellation charges

Address:Mumbai City, Maharashtra

Dear sir / madam,

Ref: jp no.[protected]

This is to state that on 15th sept i had purchased following air tickets through goibibo.com.

Pnr no. ymbtwx, ticket no.[protected]

18th sept by ft no. 9w795 from new delhi to pune and
21st sept by ft. no. 9w786 from pune to delhi

For cancellation of both tickets — i was informed by goibibo that the jet airlines cancellation charges will be
For 1st sector rs. 3286/ and for the 2nd sector (return) rs. 3816/, total – rs. 7102/

Normally cancellation charges used to be rs. 1800/ per sector. then a couple of days ago, dgca informed that
Cancellation charges can not be more than base fare.

I am therefore at a loss, how jet airways is charging exorbitantly for cancellation of tickets.

I will appreciate it, if i am informed regarding the cancellation policy of jet airways at the soonedst.

Ashis roy burman
Alternate mail id – [protected]@gmail.com
Cell no. [protected]
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