[Resolved]  Tanishq — Misbehave-miscommunication

Address:Patna, Bihar

Dear All, I visited at Patna (Bihar) on 17 August 2013.(showroom: Fraser road opp-LIC Jeevan PrakasH Building Patna- 800001 to buy some diamond jewelry.I had two discount coupons with me that i asked several times about in the facility from your staff and was told that i would get 25 % discount for both.Then i went on with selecting the jewelry and went to pay for the same .But when i showed the coupans to avail the discount i was told that i would get only 6% discount for them.When i confronted the person who told me earlier about the discount i was told that it was me that was mistaken and staff was not fault.Even the manager Mr.Umesh Tekriwal (store Manager ) the refused my claim and refused the check the camera footage installed in your facility the staff's behaviour was very very rude and i had to leave without query been solved.He was shouted to me. I am writting to you about this so that you can check for self and take appropriate action against the errant staff.No customer should be lied to and misbehaved with in this manner.I am your valuble customer morethan 10 years in any kind of TATA Product and I will never suggest anybody to purchase Tanishq items.I am very very dispointed by your services. Discount coupans, Showroom visiting card & Manager Visiting card please find the attachment. for any query please call me Thanks & Regards Mohtasham Jawed [protected] / [protected]
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Aug 14, 2020
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