[Resolved]  Johnson Tiles — Quality & Non- Responsive Customer Support

Address:

Coimbatore, Tamil Nadu

Hi Vikram, This is with regards to my discussion with Jeniffer. I am from Tiruppur (Coimbatore, tamilnadu) where I purchased Johnson bathroom fittings from Sastha Tiles around 6 months back. In a months time, we noticed leakage is few bathroom + Kitchen fititngs and took it to dealer. After regular followup and multiple visits, they finally arranged for someone to visit my home The person who visited our home, removed few fittings and left others as is and promised to replace in a week time. Its been 5 months now but no actions taken yet We did multiple followup but no response yet (our calls are disconnecting or switches of[censored]nprofessionally) We complained back to dealer and multiple Johnson's people in the Coimbatore/Tiruppur area but no actions taken yet After a polite waiting for 5 months, I do not have futher option but to escalate to higher level. I would appreciate your swift action on this regard.