[Resolved]  Journeys By Jukaso — Misleading staff and fraud company Journeys by Jukaso

Address:New Delhi, Delhi
Website:www.jukasojourneys.com

I along with my family had once had lunch in Haldirams lajpat nagar. we had filled up a survey form there. after few days i got a call from journeys by jukaso offering me a free vacation trip in case i visit their office in ansal plaza khelgaon andrews ganj. I went there to see what they are. i knew no one is going to offer me a free vacation without any terms and conditions. there i met with Mr. Vivek Singh - [protected] who explained to me about the company and its membership benefits. I noted that they were giving an HCL tab, a rs. 30000 voucher from surat diamonds store, a rs. 15000 gift voucher of VLCC, a free trip for 4-5 days to dharmsala, a welcome gift and perks of 10 yrs blue membership. they quoted to me the price for that to be 1.4 Lac. however, they negotiated it to Rs. 1 Lac with same benefits. now, i was not convinced much. Seeing this, another official of the company calling himself regional head Mr. shahbaz Alam - [protected], came to us and assured us of quality and authentic services. i was not sure completely, however, my family and everyone agreed to the offer.
i made the payment and left. for many days i waited for my kit and gift vouchers to come. However, nothing came. After few days, i tried to contact Mr. Vivek, who i came to know left the company. then i called Mr. Shabaz Alam who also said that he had left the company, however, he will speak to the company and make my kit and gift vouchers available very soon. After about 1 month, a welcome kit did reach me but with no gift vouchers as promised. Now, i contacted the customer care for help but they are not willing to help at all. my money has gone in waste. they said they cannot do anything and cannot refund money after 90 days are completed. This company is a fraud company. False promises and commitments are made by sales representatives to lure the customer in order to attain sales targets. In the end the offer seems very attractive and customer falls for the trap. i myself feel bad about being fooled by these thieves.
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May 23, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

They are the biggest scammers in India. There are so many people they have cheated yet I do not understand why there has not been any action against them. Why cheaters like Jukaso Journeys are allowed to rob innocent people, steal their hard earned money and run away.

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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