Just Tickets — Kabali pre booking - order number 150145

Address:600047
Website:www.justickets.in/chennai

I pre booked kabali movie and i recharged a amount of 700 for 4 tickets.
I got the below content in the mail.

"we are not yet able to fulfill your justickets assisted order 150145 based on your preferences. You can choose to cancel the order now, or we will keep trying for as long as possible."

So i tried to cancel the order. Order was cancelled. I want the money to be refunded to my bank.Instead its asking to keep the money for future bookings.
Please help to refund the same amount which is there in my wallet.
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