[Resolved]  JustDial.com — mis commitment for my requirement

Address:Chennai, Tamil Nadu

Every week they call me and request to hear their services .I mostly tell them not to contact for any premium services.I am happy with free listing. But still they continued calling and started canvassing me with lots of stories.So I gave them a requirement of 100 cities in India.What will be the pricing and service you people can provide me. Initially they said 15, 000rs we can provide 100 cities which ever you need in pan India and they gave me all cities list in India and told me to select 100cities.After 2 days I mailed with 100 cities (which also includes metro cities).They replied with a quotation of 23000 rs. I replied you people told me for 15k for our requirement then why you have quoted 23000rs. They called me and told we can give you at 15000rs itself.Thats system generated, We cant do anything with that.If you come to our office we can provide you the exact amount. Im not convinced with their reply and asked them to send me atleast a mail with list of 100 cities which i selected.Also mentioning 15, 000rs price and service provided for that. They hesitated to send me a formal mail.after a week I called them and enquired about the proposal, they replied we cant send any formal mail entitling those information.I said i dont need your service if you people dont send me a mail. After few hours his manager called me and explained about the reasons for not sending the mail.I have asked them to mention atleast the cities name in the mail. more than 30 mins he tried to convince me.But i dont believe these marketing guys. then he said "you have taken metro cities, did you know the value of those cities? your requirement will cost 1 lakh but you are asking for 15, 000rs .will this be a possible deal ! " I started shouting to him "did I ask you people to provide me 1lakh worth of service to 15000, I gave my requirement and you ppl gave me the quote for it and now you talk these equalities" finally he said even if you register you wont get any metro cities, even if it is registered you cant get any leads from it. These just dial marketing guys wasted my time and energy by giving fake informations.Thank God i didnt registered with the just dial(fake) company. but i will make this as big issue.I have quotation and mail conversation, even recorded the call .Planned to make post in social media with recorded call audio.This will atleast hurt just dial and eye opener for new customers of justdial. JUST DIAL, WHAT YOU PEOPLE THINK ABOUT US !? you are goin to lose your trust among people.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4238
    Pending
    1855
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information