JustDial.com — Money not refunded

Address:

Bangalore, Karnataka

I ordered Washing machine through JUSTDIAL online shopping. MY ORDERID is : N8O3E8 JUSTDIAL claims proudly "with written guaranty will deliver this product with in 7 hours". Even after 10 days they failed to deliver the product. I don't understand what is return guaranty now. After knowing justdial cannot deliver this product, I cancelled the order which even they have cancelled it happily. Now even after 20 days of cancelling, money is not refunded. I end up paying interest to my "credit card". And I cannot purchase the new washing machine as my credit balance is low. Also I paid nearly rs 1500/- as interest on this. There customer care is worse they keep saying continually we will get back on this. Addition to this I lost nearly 100 rupees for calling there customer care which is just junk they dont keep track complaints every time I call I have to explain from starting. JUSTDIAL is just JUNK company, DONT ever purchase any thing from their online shopping.