Justlikenew Technologies Pvt. Ltd. — Moto g display change but they damaged my phone with big hole

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	www.justlikenew.in

Hi,

I am having the MOTO G 1st Generation mobile and the cost of the mobile is 13000rs. Due to screen being broken I have contacted JUSTLIKENEW Technologies team through online and gave my mobile to them for Screen replacement. The pickup guy from the company took my mobile first on 19th December 2015 and paid an amount of 3600rs for the display change. I got it back after 3 days but they damaged my mobile mic and volume button. I returned it back to them to ge that fixed on 11th January 2016. Again they brought my mobile back saying everything is fixed but when I checked it, they made big hole on the bottom of the phone. I contacted Divya ([protected]@justlikenew.in) of their company and they agreed that the technician made the damage. But now their superior Nagendra is saying that the hole was already there previously and not done by them. He is saying the company was not responsible for it. I want the company to bear the cost of the new phone instead of repairing it as the phone is beyond repair. So register my complaint and also I am attaching my mobile screen shots. Please help as I am not using the mobile for more than 1 month and want a speedy resolution to the issue. I am writing this complaint so that the company will work in a ethical way in the future.

Thanks

Regards,
VENGADESSAN KRISHNARAJ
[protected]