[Resolved] JustRechargeIt — AIRTEL mobile [protected] deducted Rs220.00 & recharge not done.

[Resolved] JustRechargeIt — AIRTEL mobile [protected] deducted Rs220.00 & recharge not done.

R RAVINDRA BHUSARE from Mumbai, Maharashtra

Sir, Today I tried to recharge my airtel mobile [protected] with Rs.220.00 The transaction process took place and the money was also deducted from my credit card ending with 2470, but the mobile recharge not done. I do recharge D2H, Datacard, Mobiles etc. by using your services, If such things are happening without any SMS or reversal of amount, people will stop using your site. Please reverse the amount at your earliest. Thanks. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved JustRechargeIt customer support has been notified about the posted complaint. Verified Support Jun 24, 2014 JustRechargeIt Customer Care's response Dear Ravindra, Thank you for contacting JustRechargeIt.com Sorry!!! Your recharge has failed. Reason: Technical Error. We regret to inform you that your recharge has failed due to technical error at the service provider end. Please cross check the top-up amount before recharging so that your transaction doesn’t fail. Money debited from your account is safe in your JRI Card. As per our websites new interface all failed transactions which are charged to your bank account gets credited in the JRI Card that you can utilize for future recharge or refund it to the bank by clicking Refund to Bank tab. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Best Regards Customer Support Team JustRechargeIt.com
Add a Comment	Share
Submit Close