JustRechargeIt — Transaction Successful but failed to recharge | |||
I have recharged for Rs.26/- on 15.04.2015 around 3.55 PM. My order reference number is MO[protected] and shows as successful one. I have received the receipt for the same subsequently. But i didn't received the recharged message from my service provider (IDEA). So I contact with IDEA customer care, they told that we have not received the said amount and also told that ask with your merchant. I req u pls recharge the same (or) refund my amount of Rs.26/- to me at the earliest for my further process. Was this information helpful? | |||
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JustRechargeIt customer support has been notified about the posted complaint. | |||
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Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
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Thank you for contacting with JustRechargeIt.com
Your transaction is showing Successful at our end. We are forwarding your request to the respective service provider to give us the exact status of your transaction. Please give us some time to investigate this and update you accordingly. However you can check JRI Card balance after 24hours.
If your transaction is unsuccessful, rest assured money debited from your account will be credited into your JRI Card and you will be able to utilize the same for another recharge.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
With Best Regards
Customer Support Team
JustRechargeIt.com