Kala Zone Silk Mills — Order 2 pcs of saree's but received only one Pc

Website:

www.kalazone.com

I had a very bad experience in online shopping with kala zone.com. i order 2 nos of sarees but in the parcel that arrive in post office there was only one saree. when the matter was complained in the post office they told its the problem of the company from where i have ordered. i forwarded the matter to the company and explain them the matter the customer care person said that he will send another saree in few days. i waited for few days but i could not get any response then i again launched another complain on 29/09/2015 the customer care person is saying it is no fault of his, so i replied that it is my fault that i trusted you all.He silently keep the phone. so my kind request is that any authority person who looks into customer problem to kindly look into the matter so that no other person is cheated any more. My order no. 104662 I have received only 1 pc of saree but we paid the full amount of 2 no of sarees i.e Rs 3198/- plus the postal charge of Rs 200/- Total amounting Rs 3398/-. I have received 1 pc of saree with item code S11721 but another saree with item code WSV40094 is missing. Therefore I request you to kindly arrange to send another of saree with item code WSV40094.