Kallada G4 Travels Customer Care
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COMPLAINTS

Kallada G4 Travels Customer Care

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Address
16/12B, Main Road, Tana
Irinjalakuda
Thrissur District
Kerala
India - 680121

Customer Care Phone Numbers and Contacts



Additional info
Branches:

Aluva:

Aluva
Opp. SNDP Sakha Mandiram, Paravoor Kavala, Aluva, Kerala, Pin:
Work Number +91 86 0607 5000, +91 93 4907 7000

Bangalore:

Friends Travels
82, K.T.R Complex Hosur Main Road, Madivala, Bangalore, Karnataka, Pin: 560002
Work Number +91 80 2597 3061, +91 80 2552 0186

Kalasipalayam
No. 24, Ananda Arcade, A.V Road, Bangalore, Karnataka, Pin: 560002
Work Number +91 78 9982 5000, +91 80 3290 2429

Cochin:

Kaloor
Jawahar Lal Nehru Stadium, Kaloor, Cochin, Kerala, Pin: 682017
Work Number +91 94 9702 5000, +91 48 4327 7200

Vyttila
N H Road, Near Mega Mart, , Vyttila South, Cochin, Kerala, Pin: 682019
Work Number +91 86 0603 5000, +91 93 8702 2000

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Customer satisfaction rating
0%
Complaints
44
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Kallada G4 Travels Complaints & Reviews

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Kallada Travels — Ticket cancellation

 Jithin s prem on Mar 29, 2016
I have booked a ticket for my relative on kallada travels through redbus but i couldnt able to board on the time mentioned in the ticket so i called them but they said they cannot cancel the ticket and my money is gone and i let it go but at 2.15pm i got a message that somebody is boarded on the bus and i am confused how could they do that its kind of a cheating if they couldnt cancel the ticket and refund the money they should leave the seat empty because i have paid for it but they didnt if they do like this they could even admit a terrorist and put the blame on me.
Kindly do the needful...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Cancelled active ticket wantedly

 Anish Menon on Mar 10, 2016
Hi,

I am writing this complaint to you based on multiple calls made by me to Kallada.

I booked a ticket through RedBus from Bangalore to Trivandrum on 10-03-2016 and the ticket was confirmed under the Ticket# TJ4A39772979 and received a call by afternoon1.30 pm stating the BUS cancelled and will accommodate you in a different bus..

Also, Received a confirmation for a different bus under ticket# EbglrPH19540 with seat no E4 from Bangalore to Trivandrum around 3.42 pm and later I received an SMS again on 5.17 pm stating the ticket is been cancelled.. And...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Threatening cash

 siranjevee on Feb 22, 2016
I booked 2 tickets from Bangalore to Tirunelveli for my journey on 21.02.2016 and started the journey.
I had a baggage of slight bigger bag for which the driver told it will be considered as luggage and
i have to pay Rs.800/- separately to them which will not be acknowledged with a receipt. I told i wont and he replied nothing.
But on 21.02.2016 night around 10PM near Karnataka/Tamilnadu Checkpost he woke me and asked Rs.800/- informing that the RTO is demanding this amount.
Initially i denied but he threatened that i have to get down of bus unless i pay him.
Since...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Reg refund and compensation

 vadivelsaravanakumar on Feb 18, 2016
Hi, i booked a ticket in http://www.kalladatravels.com/ site from chennai to theni, i choose G3 a seat and filled the details required, for payment i choose netbank and paid the amount, got the sms from my bank as well Rs.762 is debit from my account. But i didnt received the ticket via email or sms, and i try to call the techincal support team number which is mentioned in the website 040-30102727. During the first call they said due to technical failure your ticket is not booked we are try to book the ticket for you we will call u back with in 15 mins like that, after one hour i didn't received...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Delay

 Narendran Kamal'iyan on Jan 3, 2016
Have booked Kalla travels for a journey from Tirupur to Ernakulam. My reporting time was 11:40 Pm. Have reported 20 mins early before my reporting time. When I reached there, one of the office staff said that the bus will arrive only after 2:00 Am. Asked me to wait in his office for such a long time. Totally frustrated and my journey plan is collapsed completely....
Complaint comments  Read comments [1]Complaint category Public Transportation

Kallada G4 Travels — Demanding money for lost phone slide under seat.

 amalfra on Nov 16, 2015
Blackmailing staff! Been travelling from thodupuzha to banglore today. My phone slipt under the seat and staff got it. When i asked for the same they were not willing to give it unless i give them 100rs for a drink. I abide the rule that passenger have the responsibility of their luggage. But, blackmailing using such situations is no good service. Having rude behavior to customers is no good for any business. They even said 'we are a gang a we keep doing this' - I think that explains everything....
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Not taken passenger from the stop intimated in ticket.

 KP Radhakrishna Pillai on Jul 19, 2015
I had booked a ticket from Ernakulam to Bangalore for 19/7/2015 and the boarding was given at Edapalyy Toll Jn. On contacting telephone, the conductor told the Bus will arrive at 10.20 PM at Edapally toll and I was waiting from 9.45 PM onwards at the spot. Even after waiting till 11.00 PM the bus not arrived. ON contacting again the conductor told they have taken the route Varapuzha, Paravur as per direction from the office. I booked the ticket well in advnce for Rs.1, 000/-. I had to attend an urgent project work in my Office on 20/07/2015. The irresponsible act of the staff of Kallada travels...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Harassment/Misbehaviour with a single lady traveller by Kallada agent

 sanjeevnie on Dec 29, 2014
I had booked a ticket with Kallada Travels from Kanyakumari to Bangalore for 28th Dec, 2014. The bus was to depart at 9pm from Triveni Travels, Kanyakumari. I reached Triveni travels at 7:30 PM and was sitting at the shop for around an hour. Around 8:30Pm i went to fetch water bottle from nearby shop ; as there was a queue at the shop it took me around 15 mins. When i came back at Triveni Travels around 8:45PM, the agent said that the bus has already left. There were still 15 mins left for the scheduled departure. The agent started yelling at me and using foul language. I requested him to talk...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada G4 Travels — High Fares and poor Service

 KKG1 on Aug 28, 2014
I have travelled from Thiruvalla to Bangalore (I think Bus came from Adoor) last week and the fare they charged is approx rs. 1600 for Multiaxile volvo . But when I boarded the bus I got surprised, the person sitting even in the middle of the bus will easily come to know about each small gutter or humps in the road and there is no TV in the center of the bus .Staff are rude and they only speak tamil and when I called for knowing the status of the bus they spoke very rude . They played irritating songs/movie throughout the evening .It was very irritating. The bus quality was very poor when they charge...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada G4 Travels — Lost my Bag during travel

 Vijai Karthick on Aug 18, 2014
Hello, I travelled Dharmapuri to Alappuza on 12th Aug.I boarded the bus from Dharmapuri. It was a Banglore - Alappuzha bus. I kept my bag right above my seat's luggage carrier. I got up at Alappuzha and i didn't find my bag. i asked the driver and the conductor .. at least the drive felt bad for me but the conductor didn't care and just said someone would have taken it away and we cant find. I got down empty handed at Alappuzha :(...
Complaint comments  Read comments Complaint category Public Transportation

Kallada Travels — Crew Misbehaviour, Worst service..

 arunice on Jul 13, 2014
Thirunelvelli to Salem Mercedes Benz bus no.B19 ticket no. AIJK108038 (12July14 night) Had worst service experience.. I booked tickets for mom and dad for last night.. 1) Bus 1 hour delay. 2) Didn't allow to put baggage underneath the bus. 3) Abusive words and misbehaviour of crew members. 4) Didn't drop at mentioned point bus had supposed to drop them at New Bus stand Salem as per mentioned in bill receipt but the ticket agent in the bus refused to drop them at bus stand and they had to get down at by pass..They are above 50 years In that early morning by 5 this how you treat passengers.....
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 — Bus leaves before time

 drishya viswanath on Jan 5, 2014
I booked a ticket from Kazhakkoottam to Bangalore for today(05-Jan-2014) through makemytrip.com. In my ticket bus departure time was 8:15pm from Kazhakkoottam(and the fare was more than regular day's price.1100 for regular day and i booked for 1350). We reached there on time and was waiting for the bus. Bus didn't come. After 8:30 we tried to call them. One guy picked the call and told that they'll come soon. So we again waited there. At 8:50 we again called. then they told bus is at Thampanoor. We were ready to go there and catch the bus. But they were not ready to wait also. And...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Buses running without break

 shijithgeorge on Dec 18, 2013
I am rite now sitting in bus from chennai to ernakulam. I was told that the boarding time is at 7 pm from t nagar for which I have started from my house at 5.30. I was taken to koyembedu by a share auto and later was transferred to the bus at 8.30. Since then the bus is running without stop. I am starving an these people have not stopped for food. When enquiried with the driver, the driver says that this is a non stop bus and there is no stop for food and refreshment. I dint go for argument because he is running as per his owners order. There are many people of different age sitting in bus and...
Complaint comments  Read comments Complaint category Business & Finances

Kallada Travels — Highly unacceptable Bus Service

 Sreenath Peringaramana Kesavan on Sep 17, 2013
My parents had traveled in Kallada Travels Volvo bus from Palakkad to Chennai. They had boarded the bus from Chandra Nagar Bye Pass, Palakkad and alighted at Thiruvanmiyur, Chennai. Ticket No. OONL132468 Journey Date 16 09 2013 Seat No. K1 & K2 The seat was totally wet and dirty due to vomiting by a fellow passenger who had sat on it just before they boarded the bus yesterday. There was no kind response from the attendants or the bus driver to fix the mess. They were completely irresponsible. This is highly unacceptable after paying a very high amount for the tickets. There was no...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Worst Service from Kallada Travels

 rajeshbadam on Aug 25, 2013
Worst Service from Kallada Travels. We booked ticket in Kallada Traveles from redbus.in from Hyderabad to Bangalore. Driver sold my tickets to some other people and told we change your seats to some other bus after some 100 km they again asked us to sit in the same bus which we booked and they told us to take last seats and the driver was very rude and vulgar he was telling you want to come sit in last seats and come other get down hear he told me after 100 km. he told us you can complain to anyone i wont care. Friends please think while booking the ticket you may get into the trouble in the middle....
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Delay of 3 hours and Vehicle Breakdown

 robintn on Jul 2, 2013
Delay of 3 hours aNd Vehicle Breakdown


Never seen such a pathetic service ever in life.!!!

We have only heard that for the amount you pay, we deserve the quality of service too.

On 2Nd of July, booked a ticket from Bangalore to Pathanamthitta, Ranny.

Now what, we got a call stating that the bus would leave by 8:30pm sharp.
Been there by 8:15, aNd straight on face the bus is already delayed by 1 hours.

What next...9:30-10 no signals of bus coming in.
The whole crowd started with chaos aNd Madiwala check...
Complaint comments  Read comments [2]Complaint category Public Transportation

Kallada Travels — 8 Hour delay without any reason

 jaisonvenattu on Jul 1, 2013
Pls dont try kallada travels to Pala/Pathanamthitta...

This peoples are cheating & not at all considering travellers.am sharing one of my personal experience.i book a ticket from Bangalore to Pala on 26th June 2013.As per booked schedule its suppose to start 8.30 Pm & reach at 7.30 am..
Beleive me the bus has reached in Palai 2.15 Pm. 7 Hr Late without any reason no breakdown /or any other complaints.As per driver its just because of traffic..
am getting mad to hear this such nonsense & making people fool.
Driver stopping every cafe shop on night ,spending...
Complaint comments  Read comments Complaint category Public Transportation

Kallada Travels — POOR BUS SERVICE FROM PONDICHERRY TO COIMBATORE

 S.SUJAMAHESWARI on Jun 9, 2013
I had booked bus tickets from Pondichery to Coimbatore on 02/06/2013 at 9.15pm through online in kallada travels. I had booked 5 tickets ,the fare being Rs.3950/-We came to the travelsoffice by 0830pm.We were made to wait and then asked to board a van.We were dropped in a place called villupuram,40kms from Pondy and were informed that bus to cbe will come by 1230.We were not even given a place to sit and were made to sit on the platform.Myself with 3 kids were made to wait for one hour in the night.We waited there and the bus came by 12.For the running hrs of 5hrs15min from villupuram to cbe ,they...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels (Suresh Kallada) — Worst punctuality, customer service

 indianhere on Jun 6, 2013
Dear Sir/Madam,
Ref:Chennai to kannur travel in Kallada travels.Travel date: May 30-31 2013
Sub: Bad bad review for Kallada travels (chennai- Kannur)

My rating for the bus, punctuality, customer service, and all-in-all would be 0 for Kallada travels. This is my 3rd time with Kallada travels, each time the experience has been worst.

1. Pickup location. The pickup point for location Tambaram was given as 'Adayar bakery', which is about 8-10kms distance away from tambaram main junction. Actually the pickup location was 'Hindu mission...
Complaint comments  Read comments Complaint category Public Transportation

Kallada Travels — Kallada Bus went without stopping and picking passengers

 Soni_Thomas on May 21, 2013
Horrible experience with booking in Kallada Travels.

I have booked a ticket in Kallada travels (non-AC sleeper – Alleppey to Bangalore) for 20th may, 2013. The scheduled time was 6:15 from the kallada Alleppey office YMCA Junction; but bus came 45 min late and not only this; the bus didn’t stop at the Alleppey stand and went without picking passengers. There were total 5 Passenger missed out.

The kallada office personals taking no responsibility about this and telling me they are helpless. While calling to their customer care no. (0480-2832010) it was showing number...
Complaint comments  Read comments Complaint category Travel & Vacations

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