Kalyan Silks — Replacement on same day

Address:

Ernakulam, Kerala

Hello Team Kalyan, I have purchased a designer suit yesterday from your Kochi shop, I had done the purchase with trails and all.I opted black suite and i had made few alteration in the pants bottom from ur shop itself.Later i came home and seen the suit my family members and they commented black color not suit for the ocassion, please do change the color.The very next day ie today i called your office staff and asked about the option of replacement of the suit color.They are saying its not possible, once sold will not be replaced like that they are saying.I'm not asking my money back...I'm just asking the replacement of color.Even in any local shop we will get this facility without any delay or much issues, and i belive its a consumer right too.Dear Kalyan please look in to this issue urgently.I really unsatisfied with your service after sale.