Kamal Solar — Tank started leaking post your technician open and clean with toilet cleaner acid which is damaged the tank r8

Address:	560099
Website:	www.kamalsolar.com

From: சூரியா ரா
Date: Sat, Nov 26, 2016 at 9:06 PM
Subject: Re: Tank lick age
To: [protected]@kamalsolar.com
Cc: [protected]@kamalsolar.com, [protected]@kamalsolar.com, [protected]@kamalsolar.com, Pramod k r

Hello Nagamani/Kamal Solar team,

Can I know when you going to service the reported issue.

I have shared the solar unit details, does this is they way you wasting time for warranty period, being the reputed Solar manufacture in market .

Kindly send me date when you are sending your engineer to fix the all reported issue

Thanks
Suriya
[protected]

On Wed, Nov 23, 2016 at 2:49 PM, சூரியா ரா wrote:

Hello Nagamani,

Find attached serial no for solar panel, which has the date on it, same should be on you system also,

I don't understand stand for what you need the invoice copy, when all detail should be on your system,

So kindly make the arrangements for fixing the all reports issue asap.

On Nov 23, 2016 11:21 AM, "Solar" wrote:

Dear Sir,

Please provide the requested documents at the earliest to solve your issue

cid:image003.[protected]@01D1842E.94FFF720

Nagamani.B.R.

Customer Relationship Manager

cid:image004.[protected]@01D1842E.94FFF720

Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.[protected]@01CBBBAF.20E599A0 Generate Your Own Power By Solar Roof Top

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Velnet Non-Conventional Energy Systems PVT LTD.

#01, Yoga Center Road!

Kodighehalli, Bangalore- 560092

Mobile - [protected]. Web;www.kamalsolar.com

From: சூரியா ரா [mailto:[protected]@gmail.com]
Sent: 22 November 2016 19:53
To: [protected]@kamalsolar.com
Cc: Pramod k r ; [protected]@kamalsolar.com; [protected]@kamalsolar.com; [protected]@kamalsolar.com
Subject: Re: Tank lick age

Hello Kamal Solar Team/Nagamani,

Can I know when you going to address the reported issue .I don't want any more further delay for warranty product you taking 5 month time to address .

I have already provided the customer name for this reported product, so there is no mean you asking for invoice or warranty copy and taking your own time to address the reported problem and from past 5 month you checking with your management on this without knowing the product under warranty or not it's really strange ...

SO kindly make the necessary arrangement to fix the all reported issue ASAP

Thanks

Suriya

[protected]

On Mon, Nov 21, 2016 at 4:38 PM, சூரியா ரா wrote:

Team, . I your system should have all the details what you asking to me,

Why you keep delaying to action, more over under warranty issue should be attend when customer has reported the issue you taking more then 5 month to action, I have lost now 5 month warranty, because of your delay in address in the issue.

So don't make any further delay, to fix this issue.

Thanks
Suriya