[Resolved] Karbonn — Even In warranty period the service center declare my mobile as a out of warranty period

Sachin8298

from Mumbai, Maharashtra

Address:

Sahibganj, Jharkhand

I bought a Karbonn a50 From snapdeal.com and after one month I found that the back touch panel of my phone works automatically and when I took the phone to the karbonn authorized center in Bhagalpur, Bihar then they after seeing the fault of my mobile phone they declared it as out of warranty period even though it was in warranty period so I am fully unsatisfied with the product and the service of the karbonn mobilehttp://www.https://www.consumercomplaints.in/new_complaint/

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Aug 14, 2020

Complaint marked as Resolved

Karbonn customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Sachin8298

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Sachin8298,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team