[Resolved]  Karbonn Mobiles — handset problem

Address:Mumbai City, Maharashtra

Dear Sir, last year I purchased one A1+ mobile from a local shop.But on the same day when I carried that mobile I found it is a defective piece as the software being hanged and earplug point was loosed.So next day I complaint to shopkeeper regarding this but he replied that it can't be replaced but can be repaired after a long argument.Then I submitted the handset and they gave me return after 16 days and saying that they have changed the master board of handset and now it s ok.By mistake I accepted the same but after using one month the handest again behaved like previous problem again I submitted for further action but after few days they only replied that customer care service center could not repair the same only they uploaded the software.So personally I used to visit the service center for the same problem atleast 4 to 5 times but at last when they returned me the handset it found that handset is totally damaged and they were replying that company scanned the handset and it was found that it is damaged by me not to be serviced in warranty period.I'm really helpless now please I need your help as early as possible.The handset is in warranty period and now its unusable.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Karbonn Mobiles customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karbonn Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    1470
    Pending
    0
    Resolved
    379
    Karbonn Mobiles Phone
    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    Karbonn Mobiles Address
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
    View all Karbonn Mobiles contact information