Karbonn Mobiles — Karbonn titanium octane plus mobile set for not doing warranty service properly | |||
This is Azeem Sheikh residing in mumbai..i bought a mobile hand set(smart phone) karbonn titanium octane plus worth rs.9490 INR.through flipkart online purchasing from the shop "hitech communication 1891 hal 3rd stage 8th cross opp. Ramdev new thippasandra banglore -75"with 1 year warranty on 25 april2015. Problem is that my phone got a charging issue on 13 april2016.my phone battery was charging only while phone is swiched off...and when I turned it on there is no charging sign.. It was not charging while phone turned on.my phone won't recognize a charge, unless I turn it off.and won't charge at all with the device on. My phone is still under warranty period..so I contacted a authorised service center owner Mr. Waseem who runs "masooma mobile communication 87, nalanda shopping center, station rd goregaon west mumbai maharashtra-62" and deposit my mobile on 14 april 2016. He gave me a reciept (detail- IMEI-[protected]. Job no.- KUASCMH004J2479) Mr.waseem assured that he will give my repaired phone after 10 days ..but after 10 days he excused that karbonn company is not providing a specific part of phone ie. Pcb which is to be changed. I called the costomer care center ph-[protected] and talked to Mr.nagraj ..mr nagraj also excused same .. that is..company dont have a specific part which is to be change.and assure he will solve the problem in 10 days...30 days already being passed by the company..i cant do any communication without my phone..i m in big problem..now karbonn company is not reciving my call..and they dont give a satisfactory answer..they are froud people.karbonn company failed to fullfil its loyalty..they dont even recieve my call. Now I am planing to go to consumer court against karbonn company. I am fedup..they are really very froud people..poor company..my bad experience.. Azeem Sheikh Was this information helpful? | |||
Karbonn Mobiles customer support has been notified about the posted complaint. | |||
17 Comments | |||
Comments
mai mobile jab on karta hu tabhi on hota hai lekin jaha pe aakhoka photo aata hai vaha pe aakar scrin stop ho jati hai ha aage jati na piche aati hai nahi mobile switch off hota hai ... plz reply me .
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I am chandan singh and my imei no. is [protected]... My handset is not repaired their maximum limited time under...and they are not provide other handset ..and they was given 5 times 10days time ...and after they was not repaired...and these company service is very poor service...
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