[Resolved]  Karbonn Mobiles — Regarding Cell Phone Replacement

Address:

Rajkot, Gujarat

Respected sir/madam, my Karbonn mobile has been malfunctioned and has given to the servicecentre situated at rajkot in gujarat, since date: 5/12/2013.following are the information till date that i have recieve from theservice centre.Service Centre Information... (Service JOB SHEET info.)JobSheet No. : KJASPGT048214K58ASP Code : KJASPGT048Name : Tarang TechnoCustomer Name : Gaurav Bharatbhai MehtaModel : A1PlusIMEI/ESN 1 : [protected]IMEI/ESN 2 : [protected]as i said my cell phone is been with the service centre since dated:5/12/2013. i am facing lot many problems.service persons at rojkot says that phone has been sent to delhi but noreply has come from delhi.can i know that what actual status is of my mobile.i have called many times on the tollfree number provided by the company butno one is picking up the call and replying. i have done lot many efforts tocontact the company person but no one is recieving the call.*if possible than please i request the company to give me a call on mybelow mentioned number.**i request *the company to understand the seriousness of my concern andtake immediate appropriate steps.*i request *the company to show fair response and compansate my lose.i want my karbonn mobile phone mentioned above as soon as possible in *fair*and*good working condition.if my mobile is not getting repaired then i requestthe company to get replace my mobile with appropriate upgraded version.**kindly consider the seriousness of my problem and understand the situation*that i am facing because of my malfunctioned mobile.*waiting* for fair and prompt reply.with regards.gaurav b mehta.+91-[protected]+91-[protected]