[Resolved] Karbonn Mobiles — Regarding no response from service centre about the repair of phone

XAbhishek Thakur

from Hisar, Haryana

Address:

Panchkula, Haryana, 160055

I have given my karbon titanium s360 for repair in 7-mobile sco 66, first floor sector-7 panchkula haryana -134109 .
There is no response from the service centre about the phone.
Its been over a month every time when i call they use to say the part is coming from the company. And if i ask them how much time will it take they talk rudely and ask me to repair it from some where else.
I want an action sir i m losing my patience now. Hope you will respond on my request otherwise consumer court would be my last action. Kindly do as needed.

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Aug 6, 2021

Complaint marked as Resolved

Karbonn Mobiles customer support has been notified about the posted complaint.

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Comments

Karbonn Mobiles Customer Care

from Pune, Maharashtra

Verified Support

Dear Sir,

Firstly, please accept our sincere apologies for the inconvenience caused to you. This is not the level of service we strive to deliver to our customers. We take feedback very seriously and would like to look into this matter and help you on priority. We request you to share your concern at [protected]@jainaindia.com and share your E-mail ID and contact no. for further contact. We will get back to you shortly.

Thanks & Regards
Customer Support
Karbonn Mobile