Karbonn — phone not getting repaired ....

Address:

Chandigarh, Chandigarh

I Rita Saigal bought Karbonn A7* from karbonn retailer 2 months ago and its charging jack became non functional on 45th day from my purchase I went to karbonn customer care on that day and somehow they fixed the issue and I had to wait for 2 days to get the issue fixed and the repair center didn't give me any standby, so the purpose of buying the phone was defeated.I paid the repair centre Rs 300 though it was in warranty. After paying them the money it became again non functional on 2nd day from getting it repaired and then i again went to the centre and told them the issue of charging they told me tracks are broken and this is not covered in warranty and it is not in their hand to repair it and after arguing with officials they gave me in written that they cant fix the issue so THE PURPOSE OF BUYING THE PHONE IS DEFEATED ...So i request karbonn officials to sought out my problem and give me the new piece of phone asap... otherwise we have to take legal action...