[Resolved]  Karnataka State Road Transport Corporation — Deduction of refund amount

Address:Bangalore, Karnataka

I have booked a ticket from Banaglore to puttur on 6th of March. NON AC sleeper. I paid 542rs for the ticket. Suddenly few days back I got a message that the service has been cancelled and hence my ticket also got cancelled. So I was expecting my refund amount. I have got the refund amount as 499rs. In this case I have not cancelled the ticket. If i had cancelled the ticket it is legal to deduct the cancellation charge. But here KSRTC has cancelled its service henceforth cancelled my ticket also and deducted the cancellation charge. If the services are not eligible to run on the specifed day, Why they are allowing to book it online before a month ?? I want to know why they have dedcuted the cancellation amount for cancellation did by KSRTC.
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Aug 14, 2020
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
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    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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