[Resolved]  Karvy Stock Broking — Share certificate not yet received

Address:Aligarh, Uttar Pradesh

This is regarding new share certificate of Relaxo Footwear limited to be received from your side. My Father has bought 400 shares of Relaxo Footwear Limited with face value of Rs. 5 each and He has sent 4 share certificates from 34114 to 34117 through courier on 16-12-14 which you have received on 19-12-14 with folio number - RNE0001965. These are at the name of Mrs. Sarita Garg and Nominee name is Mr. Trivendra Kumar Garg. He is supposed to receive one share certificate of 2000 shares with face value of Rs 1.00 which he has not yet received. After so much efforts, I finally got to talk to one of the customer care person and she told me that they have already dispatched one share certificate of 2000 shares somewhere in December' 2013 and gave me some dispatch number RN[protected]IN. This shows me the invalid number and also my father contacted in the post office, they didn't get any such document. I have already sent multiple emails to einward.[protected]@karvy.com which I was asked to do by the customer care executive but didn't get any reply or any update from their side. This is really pathetic, whatever is the case, even if they have already dispatched the document but still they should have replied back and tell me the process of how to claim it again. Please look into this matter asap and get back to me at [protected]@gmail.com.
Was this information helpful?
No (0)
Yes (0)
May 12, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Karvy Customer Care's response
Dear Investor,

This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send a mail to sudha.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

Regards,
Team Karvy
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karvy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    1669
    Pending
    0
    Resolved
    1230
    Karvy Phone
    +91 40 2331 2454
    Karvy Address
    Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Karvy contact information