Kaunsa.com / Mify Solutions Customer Care
Mify Solutions Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
307
COMPLAINTS

Kaunsa.com / Mify Solutions Customer Care

Mify Solutions Pvt. Ltd.

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Address
204, 2nd Floor, Singhal Tower, Sector 58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301
Landmarks:Near Labour Chowk

Customer Care Phone Numbers and Contacts

Phone:
Phone:
2
8
+91 12 0483 5000
[Mify Solutions]
7
14

Additional info
Customer satisfaction rating
1%
Complaints
307
Pending
0
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Kaunsa.com / Mify Solutions related photos (65)

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Kaunsa.com / Mify Solutions Customer Care related pictures (65)

Kaunsa.com / Mify Solutions Complaints & Reviews

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Kaunsa.com / Mify Solutions — Mobile s-6 apple ordered and pd through mastercard on 9/11/2016

 Rajnikanth S. on Nov 25, 2016
Order no.5355736769112 dt.9/12 pd through icici master credit card pd
Rs.10, 000/- on 9/11/2016 but till this date the ordered material nor recd or
No ack. till this date. i assume this may be a fraud co. and cheating everyone.in
Case not able to supply ordered goods, pl. refund the amt. immediately.
S. rajanikanth
Kumbakonam
Mob. no.07845050300
E mail. id. rajnikanth. s@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com / Mify Solutions — IPhone 6s Plus 16 GB True Clone -Regarding

 Jkk87 on Nov 12, 2016
Today I received courier by ECOM EXPRESS against Kaunsa.com product Reference no. 53398438845115 item iPhone 6s plus 16 GB True Clone. Display is not working in this product. Change this product tell me the procedure how and when this will be changed. Why you are sending defected product. Return the money/changed the product with working condition....
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com / Mify Solutions — Product still not delivered

 Imaan Khan on Oct 27, 2016
I have placed an order for a samsung mobile for which i have paid online
Itself i have not received any message nor is the product delivered and this
Order was placed in the last week of september.
The contact number given is wrong and if you mail them anything the mail
Never goes through it always fails.
Would like to know when will i get the product or is it possible that i can
Get a refund.
Please help...
Complaint comments  Read comments Complaint category Credit Cards

Kaunsa.com / Mify Solutions — Product not received

 param2022 on Oct 22, 2016
Kaunsa.com shoping site is fake. i was ordering 31 aug 2016 but still i have not received my product and i was calling customer care for refund from 15 sep 2016 but still i can't received any single rupees from this bluddy bogus site.customer care was asking your refund procedure is complete but still i have not received any rupees or now its not picking any call...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Kaunsa.com / Mify Solutions — Product Not delivered/ No Refund

 ashish17011977 on Oct 12, 2016
This is with reference to my on line purchase of 7 nos. wrist watches from KAUNSA.COM / Mifty Solutions Pvt. Ltd on 18/10/2014 with reference no. 37243665993776. Further I have not received 2 watch combo offer of Casio brand model no. Casio edifice EF 554d 7avd And CASIO EDIFICE EF 556 CHRONOGRAPH MENS GENTS WRIST WATCH till date, it is now almost more 2 years (i.e.730 days) has passed I have given a telephonic complain and mail complain many times but no response till date. None of their customer care executive Nikita, Nisha, Monika could resolve the issue. They have provided complain reference...
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com / Mify Solutions — Amount not received more than one year

 think2javed on Aug 18, 2016
Hi team,

I have not received any revert from kounsa.com for my complaint and not received my money till date.

I have already raised the complaint on kounsa.com website but still no response received yet.

My complaint no kaun/t445647/9907378562 was logged on 9th jul'15.

I have done the call on customer care in multiple time. But always executive said that my refunded product not received by us and we have already shared the delivery proof. But they haven't responded to me and no refund the amount yet.


Request you...
Complaint comments  Read comments Complaint category Mobile Handsets

www.Kaunsa.com — Product delivery

 san Rao on Jun 29, 2016
Consumer complaints
Submitted by admin on fri, 14/jun/2013 - 13:18 tags:

Respected concern person

I want to complain report to kaunsa.com its online shopping site. They are using online site name of kaunsa.com and promoting their product and showing cheaper rate on site and after buying any product they never deliver and respond either on call or email even they never refund money what i had already paid via online transfer. I am requested you please suggest me any way to refund my money from them.

I am mentioning detail what i have got from their.
Complaint comments  Read comments Complaint category Online Shopping

Kaunsa.com / Mify Solutions — Fraud company

 josbabu on Jun 15, 2016
On 20.5.16 I ordered a watch worth rs.13, 100. one month over, the watch is not delivered yet. I made 140 calls and 1 time I got over phone and got a shipment no. even that is also fake no. When I checked in courier co. Website. I called their parents company and all their phones are switched off. Customers please don't buy anything. I have launched cyber cell complaint....
Complaint comments  Read comments Complaint category Jewelry & Watches

Kaunsa.com / Mify Solutions — Product not delivered till date nor money refunded

 Neeral12 on Jun 8, 2016
I had ordered awatch combo pack and made payment as shown in your site and message of order recieved was also sentvto us and it is more than 6 months neither the product nor the product is recieved at our end i request you to kindly look into the matter before i take the issue and report afraudulent case and lodge the complaint to consumers forum as well as to why the prduct or refund not sent to us order i'd
11513849811712
amount paid. 6398 date 17/12/2015...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

http://www.Kaunsa.com — Chasing for a refund from over a 1 and half years

 sujitsaini on Jun 6, 2016
Hello,

Your phone are not connecting if connecting you guys are not responding.
What is going on your end. Lots of calls & mails send to you but you guys are not responding.
I tried to chase you from a one & half years for my phone refund.
What happens to you. Seriously you people are ultimate's. This kind of business & service you people are providing to customers its a shameful. My product are return to you guys around over a year back. but you people told me every time that your refund will come in a week time. But your week is not ending. So tell me the truth...
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com / Mify Solutions — Fraud booking, product not delivered

 chandrakant pandit on Jun 2, 2016
I am chandrakant pandit, currently booked a product from kaunsa.com website on 12.08.2015, and the delivery date is 27.08.2015, and still i wont received that product.
Order ID Is : 45625371981284
Amount Paid : 299.0,
prepaid via debit card, visa
after approx one year, am still waiting for product or refund the amount.
mail id: cpandit8.76@gmail.com
phone no: 7875443571...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kaunsa.com / Mify Solutions — No refund yet

 pratik6498 on Mar 30, 2016
Dear sir i have place online order with kaunsa.com in month of december month due to faulty product everytime they dont deliver product after all this i requested refund till now they have not refunded my money daily i am calling they r postponding next day pls help me to get my refund amount of rs 750+1990 i want interst also thanks pratik jain I have provided my ifci code with account no 03990100023130, BARBOKHARXX, KHAR WEST.
KAUNSA.COM [http://www.kaunsa.com/] TELNO 08826262359./09310013597.

THANKS PRATIK...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Kaunsa.com — I am complaining about refund of my money

 Beemune Mahesh on Feb 26, 2016
Actually i had booked a CASIO EDIFICE EF 550 RED BULL EDITION watch product in kaunsa.com, on 05 -jan-2016, which worth of rupees 3000, and where the product found unsatisfactory for me and i had return it, and intimated for refund process.the customer care executive had told that process had been started on 05 of Feb-16, But till now due regular conversation with them it has not been done.
and i am sharing you the order details- 45177752052112 . and where i had paid it through my credit card.the interest amount has been doubled due the delay.
And surprisingly the customer numbers...
Complaint comments  Read comments [2]Complaint category Online Shopping

Kaunsa.com — Product not received yet

 Ramkinkar Srivastava on Feb 25, 2016
I would like to inform you that, I purchased 2 items from your site (kaunsa.com)Treasure of Thar Multicolor Designer Rajasthani Handicraft bag TOT15
(Item Code : LIF/BAG/TRE/20049) -1 nos. and Dreamshomes Multicolor Cotton Bed Sheets Cottonbs012 (Item Code : HOM/HOM/DRE/41150)-1 Nos. on dated 29 jan 2016, i already paid for these items through Debit card(PNBbank). as per information in your site my Order will be deliver on dated 13 feb 2016. but I can't recd. my product till now . I called many times in your customer care, but no one can take responsibility of my complain.
I request...
Complaint comments  Read comments [1]Complaint category Online Shopping

Kaunsa.com, Mify Solutions Pvt Ltd — Defective mobile

 varun.dhandhania on Jan 11, 2016
have ordered a mobile phone online on www.kaunsa.com in the month of july 2015 with order number 45046269891971.i received the phone after few days but the phone was defective.i complained about the same and requested them to refund me the money.but i was made to understand that the money wont be returned and the phone will be replaced eventough i said them that this process will take some time and my purpose of buying the phone will be in vain.but anyhow they were not ready to pay me back the money.i was shocked and was mentally disturbed by this.finally i asked them for the replacement of the...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Kaunsa.com, Mify Solutions Pvt Ltd — Refund of my money

 varun.dhandhania on Jan 11, 2016
I have ordered a mobile phone online on www.kaunsa.com in the month of july 2015 with order number 45046269891971.i received the phone after few days but the phone was defective.i complained about the same and requested them to refund me the money.but i was made to understand that the money wont be returned and the phone will be replaced eventough i said them that this process will take some time and my purpose of buying the phone will be in vain.but anyhow they were not ready to pay me back the money.i was shocked and was mentally disturbed by this.finally i asked them for the replacement of the...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Kaunsa.com — 116613LB order no 49170233182212

 shetty9 on Dec 30, 2015
Product is not as per the specification on website below are the problem, mode- automatic received quarts watch fraud by kaunsa.com on line trading...
Complaint comments  Read comments Complaint category Utility Services

Kaunsa.com — Samsung s6 mobile phone

 Shameel Ahmed VA on Dec 19, 2015
Came offer from kaunsa.com regarding big discount of samsung s6 mobile and paid amount Rs 11999/- as a card payment. So i paid Rs 11999/- as a debit card on 20/11/2015. But i received parcel on 10/12/2015. When opened the parcel... i found S6 Korea make mobile not Samsung make... he is cheating for me... because korea make mobile price is Rs 6000/- only and i paid to him Rs 11999/-. DOUBLE INCOME... Kaunsa.com... customer care is FAKE contact no is FAKE response is 0% TOTALLY ALL IS ZERO....
Complaint comments  Read comments Complaint category Mobile Handsets

Kaunsa.com — Company not delivering product even after full payment

 devi1985 on Nov 20, 2015
I ordered from kaunasa .com on 17th October 7 products amounting 11999 but only one product was delivered . rest products have not been delivered and the company customer care executives are only giving assurances but non of the products have been delivered. meanwhile the company cancelled 2 products and gave me voucher to select other products.i requested them to refund my money but they denied. so I have to order more products. This whole episode has traumatised me a lot kindly resolve this matter and initiate proper action....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kaunsa.com — Order of Dt.16.10.2015 is not yet delivered/received

 Abhishek Ranjan singh on Nov 13, 2015
This is to inform you that I have place an order to kaunsa.com for Glaxy S6 True Clone (Order no. 47544244381610) on 16.10.2015, Payment through my SBI Credit Card is already done but up till date 13.11.2015) I have not received the said item. According to commitment expected delivery date was 31.10.2015 but company is failed in their commitment so lastly I have purchased the goods from market. In this concern you are requested to kindly cancel the order and refund my payment Amt. 11999/- to my account 10901154782 (SBI). Please don't offer me for another product because I can't do any transaction...
Complaint comments  Read comments Complaint category Mobile Handsets

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