Kaunsa.com — Did not receive the product booked and not getting any reply

Address:

East Singhbhum, Jharkhand

Sir, I have not recieved my item Electric rechargable heatpad order no--[protected] [Registered ph no [protected]] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for my amount paid to buy different item and that has also done for the past 15 days.This is the worst Online fraud Site i have have ever come across.The call centre lady does not reply properly, cuts off the phone connection if cannot give proper answer.This site has all facilities but does not reply or give feedback itself only when we call and also does not reply to the queries even booked complaint via ticket proceedure.I have wasted more than Rs-100/- on phone calls for the item for a order of Rs.320/- amount of money is not a problem But these type Fraud Sites must be banned.G.Muralidharan