[Resolved]  Kaunsa.com — non delivery of order even after receiving the payment

Address:

Hyderabad, Andhra Pradesh

My order no. is [protected]. I had booked for an I phone and also may a debit card payment on 13th of August. When I did not receive the product after one week, I contacted the firm and was told that my order has not been booked. after verifying with the bank i informed them the payment has been made and sent the copy of the bank statement. they said that they have received the payment on 29th of august and the product will be sent soon. when contacted on 4th of Sept I was informed that the product is yet to be despatched and will be sent by Blue dart today. Even after making the payment they have not taken any action so far. It is very fradulent way of extracting money from the customers. As I have recently read many reviews the same is being done with a lot of customers. I think necessary action should be taken to overcome these fradulent measures other wise it is going to bring downfall to your firm. please ensure that my product reaches me by 5th of this month failing with i will take up the matter in the consumer fourm and also see that the same is published in all leading news papers. buvaneswari