Kaunsa.com — Non receipt of ordered item vide order no.[protected] nor refund of money

Address:

New Delhi, Delhi

Sir,
I had ordered for a pair of RAYBANS more than a month back.

Despite repeated reminders and request the company failed to provide the item and made false promises repeatedly about delivery dates.
I have now requested for a refund which the staff showed apprehension towards refunding, after coercion they say they will take approval etc for the paid amount to be refunded.
I need my money back and would not like to have any association with the company henceforth which CHEATS its customers by misguiding and false promises.