Kaunsa.com — Not entertaining to complaints against faulty product

Address:

Gurgaon, Haryana

I ordered a Mi powerbank 10400 mAh through kaunsa.com. The item I received was damaged from the edges and was not working. It appeared as either used product or the fake product. I tried contacting kaunsa.com through complaints at their site, no response was received. I called up at the customer service contact no., but the said no. doesn't exist. I also called up to seller, but he also didn't entertained. Now I want to file complaint in consumer court against such online portals. Kindly help and suggest.