Kaunsa.com — Order No. [protected] - Returned | |
Customer care, 8th Jun, 2014
MOST URGENT ----- III Reminder
Dear Sirs,
The above Order Number [protected] has been delivered yesterday and while opening the packet in the night I was shocked to that the product was quite different from what you have offered/what was understood and conceived by me i, e ( Samsung Galaxy S4). This appears that you are very cleverly manipulating and hoodwinking online customers which is a fraudulent practice under the Law.Even the boldly mentioned contact No [protected] and other numbers and it all appears is also a hoax as the number does not exist is frequently heard when one calls on this number adds to your manner of deceit.including customer service executive miss shriya refusing to cooperateis the essence of the so called customer care desk which could be contacted after great deal of effort .
The product is unacceptable and not the product that I assumed . I am for Samsung Galaxy S4 and not this.and hence returned throgh Blue Dart [protected] dtd. 7th Jun, 2014. with the request to kindly arrange to
immediately refund the money to me without loosing any time.
I Hope you will cooperate as desired.
Thanking You,
P N Kaul
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2 Comments | |
Comments
Dear P N Kaul,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your Order Id in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your Order Id in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your Order Id in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team