[Resolved] Kaunsa.com — Received empty parcel, no shoes in it | |||
Hello Sir. I ordered a pair of shoes on kaunsa.com and paid online for the same order number [protected] they delivered the product with old torn books stuffed inside and neatly packed and NO SHOES IN IT . When called the customer service they told me you got to wait you shouting at us makes no sense caz the order was sent by the vendor. And no proper reply from them. My friends here please do not order anything from Kaunsa and make a fool out of yourself. Can you imagine the frustration of receiving an empty parcel? Please let all your friends not to shop on kaunsa too. Sir please see if you can do something about it. Thanks... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your Order Id in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team