Kaunsa.com — still not received the product which was order /or refund

Address:

Vadodara, Gujarat

dear sir, we have on line purchase the trimmer on 10/ 03/ 2015, still i have not received the your product which is ordered, also i have phone to your registered the is temporary out of order, i tried another no they says your product is delivery but i have not received the product, if you not interested refund immediately, your confirmation detail as under Dear sudhir m. shah Thank You For Placing Your Order on kaunsa.com Your online payment has been received successfully. Your order is being processed and will be delivered on time as specified. Your Order No. [protected] Your Order Number Is [protected] thanking you sudhir shah. mo -[protected] e mail- sudhir.[protected]@natroyalgroup.com