[Resolved]  Kaya Skin Clinic — Misbehaviour by staff at Punjabi Bagh, Delhi centre

Address:

New Delhi, Delhi

I visited th Kaya clinic, Punjabi Bagh, Delhi branch on 27.5.15. I had taken an appointment for the trial underarm laser session @85. When I reached th room, the staff that attended was not efficient & just did not behave rightly. Despite my wearing a sleevless shirt, She asked me to remove my clothes. I asked her to give me a gown or something to change, to which she refused. She told me that they don't have anything to give me to change into. After that she told me that I hadn't shaved my underarms. I told her, that I wasn't asked to do it. If that was the case, u should have informed me while booking an appointment. And soon after she went out of the room, & I told her, if it's such a big Thing for u guys to give a trial session, I'll leave. I left the clinic without taking any session. Now my point is, r u guys so unprofessional? Don't u offer disposable/fabric gowns to change over? R the clients supposed to carry their own changeover dresses? If it's a pre-requisite to shave the underarms prior to th laser session, isn't it ur duty to inform while u book an appointment? Is this the kind of service u give for trial sessions? If it is so, pls stop claiming for such offers, bcos in reality u only give preference/ attention to the clients who book big packages with u. When this was the treatment I got on my 1st visit, y would I ever go there again? I definitely don't like it, & felt very upset with the kind of behaviour o[censored]r staff. I would never want to recommend u guys!