[Resolved]  Kaya Skin Clinic — Need refund of money. I did not avail services of rs 18000/-

Feb 09, 2016

Updated by SnehaPuneAundh After first treatment in Kaya, I started getting large pimples. Before the treatment my skin was having pimples but after treatment, it became severe. The doctors said it will reduce after 3-4 treatments and I should be patient till I complete entire package. Only after all sessions I will get the desired results. But in reality, my skin became worse and worse after every session.

I then consulted another doctor and he asked me to stop Kaya treatment. I thus asked refund of rest of the sessions which I did not use.

When you call Pune Aundh clinic and ask to speak to manager, he never answered the call. Most of the time receptionist told me that he is in washroom. The receptionists do not understand English.
When you call customer care number, you get the answer saying "it is not in my hand. I can not tell you anything at this moment. We will call you back as soon as possible". And then I never got a call back.

Please take necessary action and refund my money.